Slide 1: Title Slide: Service Maintenance Department - Key Focus & Action Plans. Slide 2: Introduction: Ensuring Operational Excellence. Slide 3: Key Focus Area 1: Preventative Maintenance. Slide 4: Key Focus Area 2: Reactive/Incident Management. Slide 5: Key Focus Area 3: Asset Management & Lifecycle. Slide 6: Key Focus Area 4: Remote Monitoring & Automation. Slide 7: Key Focus Area 5: Skill Development & Training. Slide 8: Key Focus Area 6: Vendor Management & Partnerships. Slide 9: Key Focus Area 7: Communication & Reporting. Slide 10: Conclusion: Moving Forward Together